Returns & Exchanges

We want you to be confident in your Jungju gear. If something isn't right, we're here to help.

Returns

Eligible items may be returned within 15 days of delivery.

To qualify for a return, merchandise must be:

Unworn and unused

Unwashed

In its original condition

Free from stains, odors, hair, or other signs of use

Returned with original tags and packaging when applicable

Exchanges

If you need a different size, contact us at cs@jungju.shop. Exchanges are subject to product availability.

Training & Hygiene Products

For health and hygiene reasons, items that have been worn for training, rolling, competition, or exercise cannot be returned.

Final Sale Items

Items identified as Final Sale are not eligible for return or exchange unless required by applicable law.

Damaged or Incorrect Orders

If you receive an incorrect or defective item, contact us at cs@jungju.shop with your order number and photographs of the issue so we can assist you.

Return Shipping

Customers are responsible for all return shipping costs unless the item received was defective, damaged, or incorrect. Original shipping charges are non-refundable.

We recommend using a trackable shipping method when returning merchandise. Jungju is not responsible for return packages that are lost, delayed, or damaged in transit.

If an exchange is requested, the customer is responsible for the cost of returning the original item. Any shipping charges for the replacement item will be handled in accordance with the applicable exchange terms.

Refunds

Approved refunds are issued to the original payment method after the returned merchandise has been received and inspected. Processing times may vary depending on your financial institution.

Jungju — Fit For Warriors